icici bank customer care

ICICI Bank Credit Card Customer Care Number | 24×7 Toll Free Number


ICICI Bank’s 24*7 customer care guarantees clients get help on at the right time in the most personalized way possible. You can opt for ICICI Customer Care benefit through the call, email, and SMS. ICICI Bank has a committed division that tends to a wide range of client issues and inquiries and resolves them right away. The company also offers personalized services to its Credit Cardholders with ICICI Bank Credit Card Customer Care. The service is available for your all kinds of complaints, inquiries or feedbacks.

Regardless of whether your inquiry is to know your credit statement due date or getting some information about any sort of billing issue on your Credit Card or loan related issues, it would be highly advisable to use a toll free number or general inquiry number to get the answers of all your questions.

ICICI Bank Credit Card Customer Care

ICICI Bank Credit Card Customer Care Number – 1800 103 8181


For all sorts of inquiries identified with ICICI Bank Credit Card and other banking administrations, users can feel free to call the number 1800 103 8181 on Monday to Friday between 9.00am to 6.00pm. To determine your inquiries straight away, you will be asked to give your Service Request Number. In addition, you can likewise call at 1800 103 8181 which is the 24 hr Toll-Free Number dedicated to the Wealth & Private Banking related questions.

ICICI Bank Live Chat

You can likewise get a remote helper from the company site in the form of live chat. This is again going to be highly useful in getting instant help. It lets you ask inquiries identified with your credit card or some other banking items. You only need to type your inquiry and then the specialists will reply to your questions instantly.

ICICI Bank credit card Customer Care 24 x 7 International Toll-Free Numbers

Country                                                                   Toll-Free Number

Canada                                                                   1866 ICICI 4U

USA                                                                   1866 ICICI 4Uk

UK                                                                           0 8081 314 151

Singapore                                                               800 101 2553

Australia                                                                0011-800-0424-2448

UAE                                                                   8000 9114 001

Bahrain                                                                   800 04 877

ICICI Bank Credit Card Customer Care 24X7 Europe Toll-Free Numbers

Belgium                                                                  00-800-0424-2448

France                                                                   00-800-0424-2448

Finland                                                                  990-800-0424-2448

Germany                                                                 00-800-0424-2448

Italy                                                                       00-800-0424-2448 

Ireland                                                                    00-800-0424-2448

Netherlands                                                            00-800-0424-2448

Portugal                                                                 00-800-0424-2448 

NRIs who are in India can call at 1800-102-5600 for resolving all kinds of banking queries and feedback.

Email Id: NRIs are also allowed to send an email to- nri[at]icicibank[dot]com

ICICI Bank Call Back Services

In the event that you are an NRI having a desire to open an ICICI bank account, at that point you can ask for a Call Back to by filling the basic online form of ICICI bank. You just need to simply fill in your contact information to get a call from ICICI Bank Customer Care 24 x 7. In addition, you are an existing NRI client of ICICI bank and you are wishing to contact ICICI Bank, you can easily opt for the free Call Back Service without hesitating for a fraction of seconds. You simply fill in your contact details asked in the online form and soon a representative will be calling back to you.

ICICI Bank Contact Numbers of other worldwide workplaces:

  • Bahrain: + 973 17 576 161
  • Hong Kong: +852-22342651, +852- 22342655
  • Sri Lanka: + 94 11 4242448
  • Russia: + 7 495 981 4988

ICICI Bank Credit Card Grievance Redressal

ICICI client can raise their complaint identified with their Credit Card with utmost ease, for example, payment status, loss of card, theft of cards, the redemption of rewards issue, issues in the application, transaction issues, priority pass and so forth can be conveyed to the bank through below given steps-

Just go to the compliments and complaints segment and pick any of the below given 2 methods-

FAQ: Most of the general inquiries by the clients are replied here. So, coming here will let you find a thorough solution to your inquiries and it will likewise give proper steps to make an appropriate move to determine your complaint or grievance easily.

Raise a Service Request: This one is going to be the most personalized method for settling your issues identified with your Credit card. You should first login with your User ID and Password to find out your Service Request Number. Subsequent to getting it, you will be asked to pick the Credit card segment where you will discover various inquiries identified with Credit Cards, such as cancellation of the card, transaction question, EMI related queries, statement related issues, reward points related issues and so forth. You have to pick the best-suited category and leave your own contact information to give the administrators of the bank a chance to get in touch with you. This will enable you to to get a response from the ICICI Bank Credit Card Customer Care inside 3 working days and soon your problem will be resolved.

Send Complaint

You also have an option to pick the ‘Send Complaint‘ alternative for raising your grievances. 

Level 1: Email

For this, you only need to visit the official site of the ICICI bank and present a grievance form as an email. For this, you should pick the item, kind of question and sort of grievance. Subsequent to choosing the aforestated fields, you will land to another page where you will be required to fill your own contact information. The ICICI Bank Credit Card Customer Care will contact you inside 3 days and the grievances will be resolved inside 7 working days. Having a registered email id will alleviate and quicken the process for you. The procedure is fast and you will get quick solutions to your Credit Card Issues.

Level 2: Senior Management

On the off chance that you are not happy with the reaction with the primary level, you have the option of complaining to the senior administrations of ICICI. You should simply download a Complaint Form and fill it. Then, you need to send that form to-

ICICI Bank Ltd,

Phone Banking Center,

ICICI Bank Tower,

Financial District,


Hyderabad – 500032

This will help you get a response inside 4 working days from the senior administration of ICICI Bank.

Level 3: Principal Nodal Officer

In the event that you are as yet not happy with the reaction from the senior administration, you have the option of raising the issue with ICICI Bank’s Principal Nodal Officer.

This level asks you to send an email from the site with the application number and the reference number of level 2. On the other hand, you can likewise download the grievance form, complete that and send it to-

Principal Nodal Officer,

ICICI Bank Ltd,

ICICI Bank Tower,

Bandra Kurla Complex,

Bandra East,

Mumbai – 400051

This will enable you to to get a reaction inside 4 working days from the Principal Nodal Officer of ICICI Bank.

About ICICI Bank

ICICI Bank is one of the top-rated private segment banks in India that was established in 1994 and gives an extensive variety of Banking Products and Financial administrations to its wide customer base. You can opt for its services for a variety of credit items intended to best fit with all your specific needs.

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